Working Time: Mon - Sunday 24hrs
Canada Border Cross Taxi Provider
Award Winning Buffalo Airport Taxi
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BUF Buffalo Airport Taxi logo - Buffalo Airport Taxi

Mail

Info@buffalo-airporttaxi.com

Phone

716-292-4425

Location

Buffalo, NY

Questions and Answers Page

BUF

Common Questions From Customers

This section is crafted specially for you to assist you with any question you have about our booking system, Rates, or any Canada Transfer Questions. 

Reservation

Please CLICK HERE or see the very bottom on this page, there are buttons to click for booking; the process is simple. You are not required to pay anything in advance. NO CREDIT CARD INFORMATION IS REQUIRED, AND THERE ARE NO BOOKING FEES. You can pay the driver immediately at your final destination.

We accept all major credit cards. Fill out the simple online booking form, and the system will give you a confirmation email with your booking confirmation number and all of your booking details. You can EDIT it at any time by heading to your confirmation email. After the booking has been completed, a Taxi Agent will contact you for final confirmation. It's quite simple.

If you reserve our taxi ahead of time, it will be much easier for us to confirm your reservation sooner. If you are reserving at the last minute, please phone 716-292-4425....we are open 24/7 or CHAT US ON OUR LIVE CHAT HERE from 8AM - 9PM EST or send us CONTACT US 24/7.

If you have a local phone number, the taxi agent will call you the day before. If your phone is an international number, we will contact you through email, or you can use our LIVE CHAT from 8 a.m. to 9 p.m. American Eastern Standard Time.

If your pickup is scheduled for the same day or the next morning, the TAXI AGENT will contact you within an hour. AFTER THE RESERVATION If you do not receive a pre-confirmation email, it is possible that you did not submit your email correctly on the booking form, or that the email was sent to your spam folder. Please check your spam folder to see if the email was sent to you.

We strongly advise making your reservation at least 24 hours ahead of time. A MINIMUM TIME OF 30-40 MINUTES IS REQUIRED. The more time you give us to schedule your pick-up, the better we'll be able to ensure that all of your requirements are met. We will hold your reservation for the following 8-9 months, allowing you to book 7 to 9 months in advance.

There are two ways to go about it. You can either book it separately or on the same booking form. It's entirely up to you.

Yes, you can place an order for baby seats over the phone with the AGENT. A $5 fee per seat is required. If you like, you are welcome to bring your own. Find out how to acquire a FREE BABY SEAT from the TAXI Agent. From 8 a.m. to 9 p.m. EST, call 716-292-4425 or chat with our Taxi Agent on LIVE CHAT.

Yes, you can do that at any time; just phone us at 716-292-4425 to get a low-cost FLAT RATE PRICE, or you can always find us on LIVE CHAT from 8 a.m. to 9 p.m. EST.

All cancellations are free of charge and can be made up to 24 hours before to your arrival by calling our 716-292-4425 number, sending us an email at info@buffalo-airporttaxi.com, or filling out the form HERE. We don't charge for cancellations, and we're available through LIVE CHAT from 8 a.m. to 9 p.m. EST.

Payment

After each transfer, payment is provided to the driver in cash or by credit card inside the cab or van. You can pay the driver separately for each travel if you have scheduled a return transfer. You do not have to pay the entire amount at once.

NO, if you wish to pay by credit card, you must pay the driver before crossing the Canadian border. Please accept my sincere thanks in advance for your patience and cooperation in this subject.

Yes, you may, and you can do so at any time. You can also pay online through our website, but we'll need to give you the price first. Please phone us at 716-292-4425 to obtain an inexpensive FLAT RATE PRICE.

Absolutely not; there are no other hidden costs, taxes, NO WAIT TIME, or any other fees other than the ones you've been charged. You don't even have to pay TOLL FEES because we pay them out of our package. In our company, tipping is optional; you may tip if you enjoy the driver.

Covid Question

Can I Still Go To Canada During Covid?

Yes! You can use our taxi crossing the Canadian border to travel to Canada. Before traveling internationally, make sure you have all of your COVID-19 vaccines up to date. Getting vaccinated is still the most effective way to protect yourself from serious disease and slow the spread of COVID-19.

New Update About Covid And Entering To Canada

The federal COVID-19 border restrictions have been extended until at least June 30, according to Health Canada and the Public Health Agency of Canada. Foreign tourists will continue to be required to show documentation of being completely vaccinated by the federal authorities. Unvaccinated Canadian nationals and permanent residents must still produce proof of a molecular COVID-19 test before to entering Canada, as well as undergo a 14-day quarantine period.

Use ArriveCAN To Enter Canada

Prior to admission, all visitors to Canada, regardless of citizenship, must continue to submit their health information using the ArriveCAN app. The announcement comes a day after a Conservative Party resolution in the House of Commons was defeated, calling on the federal government to eliminate all remaining COVID-19 travel restrictions.

In ArriveCAN You Must Identify:

how you'll enter Canada (via air, land, or sea, for example) and where you'll enter Canada (port of entry) Select any accessible option if your specific travel details do not appear in the app. You will be able to proceed to the following step, finish your submission, and enter Canada as a result of this. OUR PORT OF ENTRY IS RAINBOW BRIDGE.

Coming Back To The USA, Do You I Need A Test?

To enter the United States by air, land, or sea, fully vaccinated travelers do not need to provide a pre-entry COVID-19 test result.

Do U.S. Citizens Or Lawful Permanent Residents Need Proof Of Vaccination To Return To The United States Via Land POEs And Ferry Terminals?

No, vaccinations are not required for US citizens, US nationals, or Lawful Permanent Residents (LPRs). Visitors who exhibit signs or symptoms of illness will be referred to the CDC for further medical evaluation.

Is Pre- Or At-Arrival COVID Testing Required To Enter The United States Via Land POEs Or Ferry Terminals?

No, there is no requirement for COVID testing to enter the United States through land POE or ferry terminals. In this regard, the requirement for entering by land POE or ferry terminal differs from that for arriving by air, where a negative test result is required prior to departure.

Can I Cancel My Taxi Booking?

Yes. You have the option to cancel your reservation for free up to 24 hours before your scheduled pick-up time. Some of our partners have shorter free cancellation periods. More information can be found on your booking confirmation.

Canada Border Questions

Yes! As long as you have the proper papers, such as a passport, you can use our taxi to cross the Canadian border safely and smoothly.

So, depending on your scenario, if you are an American citizen or have a Green Card, and if you use our TAXI, the answer is NO, you do not require a visa. If you are not an American citizen and do not have a Green Card, you may need a Visa.

This is the first weekend in which passengers who have been vaccinated can enter Canada without submitting documentation of a negative COVID-19 test.

As a licenced Airport Taxi Company in Buffalo NY we provide safe and private taxi transportation to and from anywhere in Canada. All of our Taxis are thoroughly disinfected, drivers are full masked and are screened before and after every jobs to ensure the safety of our passengers but NON of the drivers are vaccinated yet.

Since our Airport Taxi Service is a private taxi provider. Once you have booked your taxi, it is all yours. We are NOT sharing it with other customers. You have the option to reserve a taxi VAN which has more space in the back with the same price.

NO - Our drivers do NOT need covid screening or COVID TEST at the Canadian border. The custom officer only ask the customer the necessary vaccination documentation and a negative COVID-19 molecular test result taken in the United States within 72 hours of pre-arrival. However, we will wait until you finalize your screening or paper work without additional charge at the border (sometimes might take about 45 minutes. 

We will only charge you $95 to get to Niagara Falls, Canada. NO OTHER SURPRISE FEES and just $85 for the USA side.

You are unable to do so. For several legal reasons, Uber does not yet enable drivers to cross the border.

The taxi ride from Buffalo to Niagara Falls takes about 1 hour or more depending on your background situation and the traffic at the Canadian border and covers a distance of about 41 kilometers.

Rates

Despite the high traffic at the checkpoint, which can take more than an hour, the driver costs only $85 for NIAGARA FALLS American side and $95 for NIAGARA FALLS CANADIAN SIDE to any FallsViews hotels, and $330 from Buffalo Airport to Toronto Downtown. When you use the BUF Buffalo Taxi Service, you will receive this perk. We are the only firm that provides cheap FLAT RATES. Again, the American side is $85, while Canada's Niagara Falls Fallsview Hotels are $95 US dollars. 

NO, the 20% discount only applies to METER RATES; the 20% discount does not apply to FLAT RATE PRICE. It is not possible to mix two discounts. WE WILL NOTIFY YOU IN ADVANCE IF THE CHARGE WILL BE DIFFERENT ON THE EVE AND HOLIDAYS, OR DURING BAD WEATHER. So you have two options for saving money: take advantage of the substantial discounted FLAT RATE WITH ALL DISCOUNTS APPLIED or go with the METERED PRICE AND TAKE 20% OFF THE FINAL METER PRICE.

The advantage of taking a METERED TAXI is that you can see the price right in front of you, but the disadvantage is that it will cost you at every stop or traffic jam on the highway, as well as on the bridge or at the SECURITY CHECK POINT at the Canadian border.

For example, if you are stopped by a Security Officer at the CHECK POINT, the METER will continue to operate and rack up 0.50 cents each minute. So, if you stop there for an hour, it will cost you 0.50 cents a minute multiplied by 60 minutes equals $30. 

On a typical day, the average wait time is 30 minutes, depending on your situation and the automobile in front of you in line. To avoid this, we recommend that you use our FLAT RATE. (85$ FLAT FOR AMERICAN NIAGARA FALLS AND 95$ FLAT FOR CANADIAN SIDE NIAGARA FALLS FALLS VIEWS.

All fares are inclusive, with the exception of TIPS/GRATITUDE, which are optional. You can pay the driver if you like him/her, but everything else is included.

The prices displayed are ALWAYS PER CAR (not per person). Your fare you see or told over the phone is the amount you pay to your driver.

You have the option of booking a VAN or a CAR for the same price, and ALL PRICES ARE PER CAR.

Buffalo airport taxi happy customer
Preparation

If you provide your flight number when booking your airport taxi, we will track your flight and adjust your pickup time if necessary. The driver will wait for 45 minutes after your flight has landed. This gives you plenty of time to clear security, collect your luggage, and make your way to the arrivals hall to meet your driver.

The driver will pick you up at ARRIVAL LEVEL; once you've booked the transport, you'll receive an email with all the details on how to meet the DRIVER. BUF Airport is a small airport, it is quite easy to find us. Our live chat agent is available between the hours of 8 a.m. and 9 p.m. EST. We are the only business that offers a LIVE CHAT. As a result, you will never forget us.

You can schedule a transfer online at any time, but we cannot guarantee your transfer until you receive a full confirmation email or phone call from one of our TAXI AGENTS. You can also contact us via our LIVE CHAT, which is available from 8AM to 9PM EST.

NO, when you book a vehicle via us, whether it's a four-passenger taxi or a six-passenger van, the vehicle is completely yours for the duration of your travel. Only private transfers are available in our company. 

No, all transfers are direct, from door to door. Your taxi or minibus driver will only stop in case of emergency.

YES! We are fully licensed and Insured. The Buffalo Taxi Commission has fully authorized all supplied vehicles to service Buffalo NY and to carry clients from airport to Canada's Niagara Falls and Toronto, as well as any other region of Canada. Keep an eye out for shady taxi exchange promoters, as there are a number of them operating without permits and putting you at risk.

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