I recently hired a minibus taxi to drive a party of us from Buffalo Airport to the Niagara Falls Canada Marriott Hotel, and I wanted to thank you for your wonderful service. These guys don't even charge you for two child seats, which I asked. It is completely free. They provided us with executive and luxury transportation. Their cab rate is really reasonable when compared to other taxi services I found online. Everything was fantastic, from my initial contact with your office to the competent and courteous driver on the night. I thought it was wonderful that you contacted two days in advance to confirm everything. It's the little things that make a customer happy with service. Thank you once again,
After being "trapped" in the United States for six months, my daughter (finally!) returned to Canada yesterday, September 10. I started by chatting online with a representative, who was quick to respond to all of my queries. I payed for my ticket a few days ago, and everything went perfectly. They phoned her quickly after she landed, and the driver had her at Tim Hortons in Fort Erie in less than 40 minutes (since we are not allowed to cross the border yet). I would highly suggest this firm and would use them again in the future.
The personal attention (ie final Taxi Agent confirmation) just to see how things are going and to confirm. Also the email notifications sent when after you have booked your pick up as well as notification when the taxi has arrived. Those are my top 2 things that make BUF Buffalo Airport Taxi Service irreplaceable in my opinion.
I think very honestly that BUF Buffalo Airport Taxi Service has an excellent Airport Taxi service and proved to us that they were very reliable